TCS to take over Best Buy's India global capability centre in a multi-year deal

What happened

• Business Standard reports Best Buy's India entity will transition to TCS under a multi-year agreement, combining Best Buy's retail knowledge with TCS's technology and AI capabilities to build an AI-native centre.
• Free Press Journal and Outlook Business report the five-year deal is estimated at ₹2,000 crore; this is a reported estimate, not a figure from TCS.
• The Bengaluru centre has around 600 employees, according to the same reports.
• Accenture and Wipro were also reported to be in the race.

Why it matters

Good to know: A global capability centre (GCC) is a company's own offshore unit that does technology and back-office work for its parent. Handing it to a services firm moves that work to the vendor.

Key facts

Client

Best Buy (US retailer)

Reported deal size

About ₹2,000 crore over five years (reported estimate)

Centre

Bengaluru, about 600 employees

Read the source

• TCS to buy US retailer Best Buy's India GCC, develop an AI-native centreBusiness Standard
• TCS Wins ₹2,000 Crore Best Buy Technology Services Deal, Takes Over India GCC OperationsFree Press Journal
• TCS edges out Accenture for Best Buy's India GCC operations in ₹2,000 cr dealOutlook Business

Tata Consultancy Services in the news before

1. 15 OCT 2026 · EVENING · ORDERSTCS is chosen to run MyState's core banking after its merger with Auswide Bank
2. 9 OCT 2026 · EVENING · RESULTSTCS reports September-quarter profit of ₹13,884 crore, up 15%; declares ₹12 dividend